Bond Vet is a veterinary clinic with a refreshing approach to pet care, offering a much-needed alternative to traditional veterinary services. Founded in 2017 and headquartered in New York, Bond Vet stands out for its focus on strengthening the human-animal bond through accessible, high-quality care. What makes BondVet especially interesting is its unique blend of urgent care and routine veterinary services, offering a modern, customer-centric approach that aims to redefine the pet care experience.
What Does Bond Vet do?
Bond Vet is designed to provide accessible and compassionate care for pets, blending urgent care with primary veterinary services. Their clinic offers a wide array of services, ranging from wellness exams and vaccinations to more urgent procedures, such as surgeries and dental cleanings. Pet owners can bring their pets in for:
- Wellness visits and routine vaccinations
- Urgent care for unexpected health issues
- Surgeries, dental cleanings, and diagnostic tests
- International health certificates for travel
Bond Vet’s model revolves around offering a balanced case mix, which benefits both their clients and medical team. Pet parents enjoy same-day appointments, while the medical staff is constantly learning and growing through varied cases. This focus on continuous improvement ensures that each pet receives the best possible care.
What Characterizes the Company?
One of the key differentiators of Bond Vet is their emphasis on a calm, welcoming environment for pets and their owners. Unlike traditional veterinary clinics, BondVet is designed to be stress-free and convenient, providing a comfortable space that makes the experience more enjoyable for both pets and pet parents.
Unique Selling Points:
- Easy and flexible appointments: Bond Vet offers morning, evening, and weekend hours at select locations, making it easier for pet owners to get their pets the care they need.
- Virtual visits: For those who prefer online consultations, BondVet offers telehealth services to chat with vets instantly.
- Pet Portal: Pet owners can manage their pet’s medical records online through a user-friendly portal, adding to the convenience.
Additionally, Bond Vet’s commitment to the well-being of their medical staff ensures that their team is motivated and highly engaged in providing the best care. This approach fosters an environment where both pets and staff thrive, creating a more compassionate experience for everyone involved.
Bond Vet Reviews
Bond Vet has garnered a range of reviews from pet owners, with many praising their accessible care and state-of-the-art facilities. However, like any company, it has received some criticism. Here’s an overview of what pet owners are saying:
- Positive reviews: Many customers appreciate the convenience of Bond Vet’s services, with some mentioning the friendly staff and stress-free visits for their pets. One user highlighted their experience with Dr. Polina Mikhelzon, praising her attention to detail and cost-conscious care. Others enjoy the convenience of their phone concierge service and the complementary goody bags for pets.
- Negative reviews: Some customers have expressed concerns about the costs at BondVet, with complaints about high charges for treatments and a lack of follow-up care. A few reviewers have noted that communication could be improved, especially when it comes to more urgent health issues. Some have even voiced frustrations about the pricing for international health certificates and the inconsistency of the services provided.
Despite some criticisms, Bond Vet continues to be a popular choice for those seeking modern, high-quality care for their pets.
Locations
Bond Vet has rapidly expanded its reach, with multiple locations across major cities in the United States. From New York City to Boston and Chicago, Bond Vet is bringing its signature brand of care to pet owners everywhere.
Atlanta
- Buckhead: 3655 Roswell Rd Atlanta, GA
- Ponce: 696 Cleburne Terrace NE Atlanta, GA
- West Midtown: 1000 Marietta St NW Atlanta, GA
Boston
- Back Bay: 171 Newbury St Boston, MA
- Chestnut Hill: 1 Boylston St Newton, MA
- Lynnfield: 1360 Market St Lynnfield, MA
- Seaport: 117 Autumn Ln Boston, MA
Chicago
- Glenview: 5 Waukegan Rd Golf, IL
- Gold Coast: 4 W Division St Chicago, IL
- Lakeview: 3101 N Clark St Chicago, IL
- West Loop: 845 W Madison St Chicago, IL
- Wicker Park: 1629 N Damen Ave Chicago, IL
Connecticut
- Fairfield: 1982 Black Rock Tpke Fairfield, CT
- Westport: 1 Main St Westport, CT
D.C. Area
- Alexandria: 500 Montgomery St Alexandria, VA
- Arlington: 2871 Clarendon Blvd Arlington, VA
- Bethesda: 7025 Arlington Rd Bethesda, MD
- Capitol Hill: 600 Pennsylvania Ave. SE Washington, DC
- Cathedral Heights (Opening soon!): 3707 Newark St NW Washington, DC
- Fairfax: 9428 Fairfax Blvd Fairfax, VA
- Logan Circle: 1722 14th St NW Washington, DC
Long Island
- Garden City: 855 E Gate Blvd Garden City, NY
- Merrick: 2192 Merrick Rd Merrick, NY
- Roslyn: 1060 Northern Blvd Roslyn, NY
- Woodbury: 8285 Jericho Turnpike Woodbury, NY
New Jersey
- Edgewater: 12 Edgewater Towne Ctr Edgewater, NJ
- Florham Park: 176 Columbia Turnpike Florham Park, NJ
- Hoboken: 1425 Washington St Hoboken, NJ
- Jersey City: 357 Marin Blvd Jersey City, NJ
- Montclair: 640 Bloomfield Ave Montclair, NJ
- Paramus: 89 W Spring Valley Ave Maywood, NJ
- Union: 2401 US-22 Union, NJ
New York City
Bond Vet has an extensive presence in New York City, with several locations spread across Manhattan, Brooklyn, and Queens, making it highly accessible for pet owners in various neighborhoods. Some of the prominent locations include:
- Astoria: 35-07 30th Ave. Queens, NY
- Chelsea: 555 6th Ave Manhattan, NY
- Cobble Hill: 217 Court St Brooklyn, NY
- Upper East Side at 62nd Street: 1049 3rd Ave Manhattan, NY
- Williamsburg: 625 Driggs Ave Brooklyn, NY
- Upper West Side at 77th Street: 352 Amsterdam Ave Manhattan, NY
Philadelphia
- Narberth: 650 Montgomery Ave Narberth, PA
- Rittenhouse (Opening soon!): 2101 Walnut St Philadelphia, PA
Westchester
- Rye Brook: 164 S Ridge St Rye Brook, NY
- Yonkers (Opening soon!): 67 Market Street Yonkers, NY
More Information & Contact
For those interested in learning more about Bond Vet or reaching out to them directly, here are the key contact details:
- Business name: Bond Vet
- Website: bondvet.com
- Phone number: (212) 430-8335
- Email: retail@bondvet.com
- Address: 111 West 19th Street, New York, NY 10011