Devoted Health has been attracting attention in the healthcare space since its founding in 2017. With a strong focus on improving the well-being of older Americans, this company stands out for its innovative approach to healthcare for Medicare beneficiaries.
What makes Devoted Health particularly interesting is their commitment to addressing the unique challenges of modern healthcare, focusing on chronic disease management and offering a customer-centered experience. Their approach combines Medicare Advantage plans with robust support systems designed to improve both health outcomes and overall quality of life.
What is Devoted Health?
Devoted Health is a healthcare company primarily focused on providing Medicare Advantage plans. Their services go beyond traditional health insurance, offering a comprehensive, all-in-one healthcare experience for individuals eligible for Medicare. The company provides a unique combination of:
- Medicare Advantage Plans: These plans are designed to offer a complete package of healthcare benefits, often including vision, dental, prescription drug coverage, and more, with premiums as low as $0.
- Full-Service Member Support: They provide personalized assistance through their Member Service Guides, who act like healthcare concierges, ensuring that members receive the care and support they need.
- In-house Medical Care: Through Devoted Medical, they offer virtual and in-home healthcare services tailored to the needs of their members.
What characterizes Devoted Health?
Devoted Health has set itself apart by focusing on a holistic approach to healthcare, rather than just providing a typical health plan. Several key factors characterize the company:
- Holistic Member Support: Their model isn’t just about providing health plans but also delivering tailored support. With their in-house team of professionals, they work with local health providers to ensure that the right care is provided at the right time.
- Emphasis on Chronic Disease Management: Acknowledging that chronic conditions are now the primary health issues faced by older Americans, Devoted Health focuses on delivering proactive, coordinated care to manage these conditions effectively.
- Technology-Driven Healthcare: The company uses its proprietary technology platform to coordinate care and fill gaps in service, ensuring that members receive timely and efficient care.
- In-House Healthcare Services: Through Devoted Medical, they offer specialized in-home and telehealth services to further support their members’ needs.
Reviews
Devoted Health has garnered a mix of reviews, with some praising the company for its customer service and the comprehensive nature of their health plans. Members often highlight the following benefits:
- Ease of Access to Healthcare Providers: Many customers appreciate the network of trusted health providers available through Devoted Health’s plans.
- Comprehensive Benefits: Members have lauded the inclusion of benefits like free gym memberships, over-the-counter allowances, and zero-dollar primary care visits.
- Support from Member Service Guides: Customers frequently mention the positive impact of the company’s dedicated Member Service Guides, who offer personalized assistance.
However, there are also some concerns:
- Changes in Benefits: Some customers have expressed frustration over changes to benefits from one year to the next, such as cuts in dental and vision coverage.
- Customer Service Issues: There are occasional reports of delays and complications with accessing benefits or getting necessary assistance.
More Information & Contact
- Business name: Devoted Health
- Website: https://www.devoted.com
- Phone number: 1-800-338-6822
- Email: contact@devoted.com
- Address: 875 Winter Street, Waltham, MA 02451, United States