Fireflies AI is an innovative company revolutionizing how businesses and individuals manage their meetings. Their AI-driven platform captures, transcribes, and summarizes meetings, ensuring that key insights are never lost. FirefliesAI stands out due to its high transcription accuracy, robust integrations, and advanced AI features, making it a compelling tool for teams looking to streamline their workflow.
What is Fireflies AI?
Fireflies AI is primarily a note-taking and transcription tool designed to make meetings more productive. It integrates with major video conferencing platforms like Zoom, Google Meet, and Microsoft Teams to provide:
- Accurate Transcriptions – Fireflies AI note taker boasts a 95% accuracy rate, making it one of the most precise tools in the industry.
- Comprehensive AI Summaries – After every meeting, users receive detailed notes, action items, and key takeaways.
- Speaker Recognition & Auto-Language Detection – It can differentiate between speakers and transcribe meetings in over 100 languages.
- AI-Powered Search & Analysis – Users can search past meetings, track sentiment, and identify recurring topics to gain deeper insights.
- Multi-Platform Accessibility – It works on web browsers, mobile apps, and even integrates with CRMs like Salesforce and HubSpot.
Key Strengths of the App
The app distinguishes itself with several key strengths:
- Ease of Use – Users can invite the AI notetaker bot to meetings or use the Chrome extension for seamless recording and transcription.
- Enterprise-Grade Security – Is Fireflies AI safe? The platform follows stringent security protocols, including SOC 2 Type II compliance, GDPR compliance, and HIPAA certification.
- Integrations with Work Tools – Fireflies connects with popular tools like Slack, Trello, Asana, and various dialers for seamless workflow automation.
- Advanced AI Features – It provides sentiment analysis, speaker talk-time tracking, and keyword-based topic tracking.
- Flexible Pricing Plans – FirefliesAI offers both free and paid plans, with premium plans starting at $29 per seat per month, offering unlimited transcription and storage.
Fireflies AI Reviews
User feedback on Fireflies AI is mixed, with both praise and criticism:
Positive Reviews:
- Many users appreciate its accurate transcription and AI-powered summaries.
- The integrations and workflow automation features have been game-changers for businesses.
- Some describe it as a lifesaver for meeting productivity, particularly for teachers, sales teams, and remote workers.
Negative Reviews:
- Some users report billing issues, including unexpected charges after free trials.
- Complaints about difficulties in canceling subscriptions and the AI bot continuing to join meetings even after deactivation.
- A few users experienced long processing times for transcripts, sometimes extending beyond 72 hours.
Overall, Fireflies AI receives mixed reviews, with some users finding it indispensable, while others experience frustrations with support and billing.
More Information & Contact
- Business name: Fireflies
- Website: fireflies.ai
- Phone number: +1 551-253-0365
- Email: support@fireflies.ai
- Address: 5424 Sunol Blvd, Ste 10-531, Pleasanton, CA 94566